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In this page
Updated by Gmelius
Gmelius offers an easy way to transform any Google Group into a shared inbox with a 2-step process.
Step 1: Create a Shared Inbox from your Gmelius Dashboard
Log into your Gmelius dashboard and create a new shared inbox.
Direct link 👉 https://gmelius.io/shared-inbox/create
Suppose Jane (email@example.com) wishes to share a Google Group email address firstname.lastname@example.org. She should enter the Google Group email address email@example.com by clicking on the drop-down menu and filling the line space as seen below.
- Enter the email address of the Google Group
- Click on
- Add the team members you want to share the inbox with, and click on
- You can further edit the name of your shared inbox [optional]
- Click on
That's it! Your shared inbox will be configured and will be ready to use 🎉
Step 2: Head to your Google Group
Once the Gmelius shared inbox is set, it's time to update the configuration of your existing Google Group. To do so, head to https://groups.google.com
Note that it's important to keep your Google Group active!
To ensure the sharing works smoothly, you need to disable email notifications for all the members of the Google group except for the email address of the owner of the created Gmelius shared inbox.
In the left pane, under "People" click on Members. Then, under the column Subscription, set all the members to "No email" and keep the email address of the creator of the Gmelius shared inbox to "Each email".
In our example, Jane will disable the email notifications for all the members of the Google Group firstname.lastname@example.org but not for her own email address email@example.com.
I created a Gmelius shared inbox for my Google Group but I don't receive any emails!
Did you follow the instructions of Step 2? If yes, here is what you should double-check...
In the left pane, under "People" click on Members, you should only see that your email account (in our example, firstname.lastname@example.org) has the Subscription set to Each email and the Posting is Allowed. If not the case, change those values accordingly.
In your "Group settings", make sure the option "Who can post" is set to "Anyone on the web"