How to consolidate multiple email addresses into one shared inbox

By default, a shared inbox only receives emails sent to its exact address. For example, if you created a shared inbox for [email protected], only messages sent to [email protected] will be shared and added to that inbox.

If you want to also receive emails sent to other aliases previously routed to your original Google Group or Gmail account (e.g., [email protected] or [email protected]), you can easily add them to your shared inbox.

How to Add Email Aliases

As the owner of the shared inbox, you can modify the inbox's configuration and adding email aliases by following these quick steps:

1. Head to your Gmelius workspaces: app.gmelius.com/workspaces
2. Find the shared inbox and click the three vertical dots on the right.
3. Select Edit.
4. Go to the Settings tab.
5. In the field "Add email addresses you want to share within the workspace", enter the aliases you want to include.