Switching from Google Groups

Gmelius Updated by Gmelius

Gmelius turns your Google Groups into Shared inboxes so you can stop once and for all, the endless stream of emails sent to your distribution group.

It is a simple 2-step process. This ⚡︎Guide provides step-by-step instructions for a quick set-up. 

Once you completed your set up, here's what to expect: 

  1. Expect to work back in Gmail. A shared inbox runs in your inbox and you can manage easily with a ticketing-style system. No training to use it is needed.   
  2. To assign emails you no longer need to forward conversations. You can use assignments to assign emails to your teammates in 1 click. More on email assignments 👉here.  
  3. When replying, users can send emails from the shared inbox address. Click here for the steps to activate the option. 
  4. For internal discussions, team members can use now shared notes and @mentions
  5. Know when your teammate is viewing or replying to an email thanks to collision detection. 

 

How did we do?

Switching to Gmelius from delegated inboxes and single sign-ins

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