Getting Started
Collaboration
Shared Inbox
Create a shared inbox
Convert a Google Group into a shared inbox
Manage emails in your shared inbox
Manage users of a shared inbox
Send emails and automatically reply from a shared email address
Remove emails from your shared inbox
Rename or delete your shared inbox
Create and use tags
How to: Setup a G Suite email alias
How to: Change the workflow of a shared inbox and view shared conversations in the inbox
How to: Prevent sharing conversations from a particular email address
Shared Labels
Create and work with Gmail shared labels
Managing your shared labels
What is the difference between a shared inbox and a shared label?
Email Delegation
Notes & Mentions
Team Reports
Boards
Automation
Meetings
Create a new meeting
How To: Schedule meetings from your inbox
How To: Share and edit meetings
How To: Connect your Zoom account to Gmelius Meetings
Email Templates
Sequences
Create a sequence
Enroll contacts in a sequence
Unenroll a contact from a sequence
Share a sequence
Edit an active sequence
Pause a sequence during the weekend
Unthread emails in a sequence
Workflow Rules & SLAs
Campaigns
Create and edit campaigns
How many emails can I send each day with campaigns?
What is the difference between a single-stage and a multi-stage campaign?
Add an unsubscribe link to a campaign
How to: Set up a campaign with SMTP
CRM Integration (Bcc rules)
Email Tools
Email Tracking
How to track an email
How to know if my emails have been read
How to enable per-recipient tracking
Why do I get an open notification when checking my sent emails?
Email tracking is not working
What are the possible reasons behind a large number of opens on my tracked emails?
Test email tracking
Email Scheduling
Reminders
What is the difference between snooze and follow-up?
How to customize snooze and follow-up behavior?
Snooze and Conversation View mode OFF
Keyboard Shortcuts
Shared conversation links
FAQs & Troubleshooting
General FAQs
What happens at the end of my trial?
How to contact support
How to use Gmelius shortcuts
Do you have an affiliate program?
Do you have a public roadmap?
Is Gmelius available in another language?
Is Gmelius available for Microsoft Outlook?
Common Troubleshooting
Gmelius is not visible in Gmail
How to clear my local storage
Activation window keeps popping up
My signature is not updated on my templates
How to fix the Err_Connection_Reset error
Troubleshooting a Shared Inbox
How to know if my issue is related to a conflict or not?
Legal & Policies
Account Management
Admin
Add and manage users
Roles and permissions
Groups and sub-teams
Transfer your Gmelius subscription
How to cancel your subscription
How to uninstall Gmelius
Permanently delete your Gmelius account
What is the difference between my legacy plan and the current ones?
Feature Deprecation Process & Policies
Prevent forwarded emails from being shared
Billing
Understanding your invoice
How To: Update my billing details
How to: Get an invoice with my company details
Refund Policy
Accepted forms of payment
Do you offer any discounts or coupons?
User Settings
Mobile Apps
Integrations
- All Categories
- Getting Started
- Switching to Gmelius
- Switching to Gmelius from delegated inboxes and single sign-ins
Switching to Gmelius from delegated inboxes and single sign-ins
Updated
by Gmelius
For detailed instructions on how to set-up a shared inbox in 3 quick steps, read our activation guide: How to create a shared inbox in Gmail 📨
Glossary Quick Reference | Gmail | Shared inbox |
Categorize emails | Labels | Shared labels Learn more here. |
Highlight emails in the email list | Labels | Tags Learn more here. |
Assign Emails | Labels | Assignments Learn more here. |
Action Emails | Read/Unread | Open / Pending / Closed Learn more here. |
Share an email from your individual inbox with your team | Email Forward | Apply the Share- Inbox Label e.g. Inbox- support@awesome.com |
Delete emails | Delete | Remove emails from a shared inbox Learn more here. |
Archive emails | Archive | Close, Send & Close (Archive=Close) |
