How to create an email alias

Suppose Jane Smith from Acme Corp, [email protected], wishes to create a specific generic email address for all support requests, [email protected].

As a Google Workspace (formerly G Suite) customer, Jane can do so by following the below steps:

1. Go to her Google Workspace Admin panel: https://admin.google.com/ac/users
2. Click on her user, that is Jane Smith
3. Click on the "User Information" section -> Email aliases
4. Under Email aliases, add the other email address. In our example: [email protected]

Then, we need to ensure Jane can send emails from [email protected]:

1. Login into Gmail: https://mail.google.com/mail/u/#settings/accounts
2. Click on "add another email address" under "Send mail as"
3. Type the new email alias; in our case [email protected].

Finally, reload Gmail to ensure Gmelius retrieves the new email address.

And voilà, now Jane is all set to create a shared inbox for [email protected]!