How to setup a G Suite email alias

Gmelius Updated by Gmelius

Creating an email alias will let you receive an email at that address.

Suppose Jane Smith from Acme Corp, jane.smith@acme.com, wishes to create a specific generic email address for all support requests, support@acme.com.

As a G Suite customer, Jane can do so by following the below steps:

  1. Go to her G Suite Admin panel: https://admin.google.com/ac/users
  2. Click on her user, that is Jane Smith
  3. Click on the "User Information" section -> Email aliases
  4. Under Email aliases, add the other email address. In our example: support@acme.com

Then, we need to ensure Jane can send emails from support@acme.com:

  1. Login into Gmail: https://mail.google.com/mail/u/#settings/accounts
  2. Click on "add another email address" under "Send mail as"
  3. Type the new email alias; in our case support@acme.com.

Finally, reload Gmail to ensure Gmelius retrieves the new email address.

And voilĂ , now Jane is all set to create a shared inbox for support@acme.com!

 

 

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