How to create alerts for shared inboxes (SLA)
SLAs (Service Level Agreement) are very common especially in the travel and logistics industries, to provide top-notch service to customers. Even if your team does not have formalised SLAs with clienβ¦

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by Gmelius
SLAsΒ (Service Level Agreement) are very common especially in the travel and logistics industries, to provide top-notch service to customers. Even if your team does not have formalised SLAs with clients, Gmelius Rules can help you improve response times as an internal goal.
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