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Add and manage task cards

Gmelius Updated by Gmelius

Tasks represent actionable steps or to-do’s, ideas and reference items in your boards. There are two main ways to create tasks: 1. Simple task cards 2. Email task cards

Add tasks

Add a simple task card

To add simple task cards (not associated with an email conversation) to your columns:

  1. Click on the "+" icon next to the column name.
  2. Type in your task
  3. Click on ADD
add tasks boards

Turn an email into a task

Use the Add to Board icon located on the top navigation bar inside an email conversation and select the board and the column you want your email to be placed.

Master all the ways you can turn emails into actionable task cards in boards in this article: Add an email to a board

Drag and drop

You can drag and drop tasks to reorganize your work or move it through stages.

Drag and drop email task cards

In the example above, we are moving a task from the Unassigned to Carol's column via a simple drag and drop.The action assigns the task to Carol.

Manage your tasks

Here's a list of all the range of actions and options you have available on your task cards.

manage tasks

1) Add due dates

  • Click on the card you would like to set a due date for and click on "Set due date"
  • Select the date
  • Select a Due Time if needed, and click on Done

2) Move cards between boards

  • Click on the task card you would like to move and select ADD TO SHARED LABEL
  • Choose the board label into which you would like to duplicate your email task card.

3) Add Subtasks

Use subtasks to break up the work of a task into smaller parts. Subtasks are embedded within a parent task.

You can edit and delete your subtasks directly.

4) Reply to emails from inside your boards

5) More quick options

  • Mark as closed: and mark it as completed ✔️ for the team
  • Set a due date 📆
  • Priority 🔥: to apply a priority to the task as per the Kanban methodology
  • Move to: to move it to another column
  • 🔗 Copy card link: for reference when conversing with another user in your board

Gmelius Tip: You can use your card link to reference a task or create a master task with subtasks referencing other task cards via their respective card links.

6) Ticketing widget and shared notes

As you would do from inside an email you have insider your email task card, your ticketing widget to process your email. The actions will be reflected in your board.

- Shared Notes in your boards

You can use shared notes inside your cards and mention a colleague for real-time collaboration without leaving your board.

Assign tasks

a. drag and drop

For boards with an assignment automation enabled, e.g., board view of your shared inbox.

b. Card quick drop- down

Click the icon located on the top left corner to assign a conversation (the option is not available in compact view).

c. assign from inside the card

  1. via the top drop-down assignment button
  2. Via the ticketing widget

Close and delete tasks

a. close tasks

When a task is completed you can mark it as closed. The task will be moved to the closed column. You can drag and drop to close, move to close or close the task card via the ticketing widget.

b. delete tasks

You can only delete tasks that have been closed as follows. Right click on the task card, and choose to delete the card.

How did we do?

Create a board

Add an email to a board

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