Table of Contents

Managing your shared labels

Gmelius Updated by Gmelius

Label Workflow: How to change the way my label works

To change a shared label's workflow you will need to delete the shared label and create it again.

Note that you need to be the owner of the shared label to delete it

  1. Head to your shared labels menu in the dashboard and click on "Actions"
  2. Click on "DELETE"
  3. Confirm the deletion of the shared label
  4. Click on "+ NEW SHARED LABEL"
  5. Select the label you would like to share and click NEXT
  6. Select the teammates or teams you would like to share the label with and click NEXT
  7. Teams are available in our enterprise plan. See pricing page  here.
  8. Select the shared label workflow and click on CREATE

 

 

Rename a shared label

To rename a shared label you will need to delete the shared label first, rename it in Gmail, and turn it again into a shared label.

  1. Head to your shared labels menu in the dashboard, under "Actions" click on "DELETE"

Refresh your Gmail inbox. Your deleted shared label is now a regular Gmail label

  1. Click on the three vertical dots next to the label and then click on "Edit"
  2. Rename the label as you want and save

Head back to your shared labels menu in the dashboard, refresh the dashboard and click on create a shared label

  1. Select the Gmail label you renamed and click NEXT
  2. Select the teammates or teams you would like to share the label with and click NEXT
  3. Select the shared label workflow and click on CREATE
Note that for your shared label teammates, the deleted shared label will remain a regular Gmail label. If needed, they can move the existing conversations of that label to the new shared label.

How did we do?

Create and work with Gmail shared labels

What is the difference between a shared inbox and a shared label?

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