How to install Gmelius

How to Install Gmelius across your Google Workspace domain

How to install Gmelius on your mobile device

Gmelius Starter Kit

Quick Start Guide for Team Admins and Managers

Quick Start Guide for Users

Get started with the Gmelius University

How to migrate from Google Groups to Gmelius

How to migrate from delegated inboxes and single sign-ins to Gmelius

How to migrate from Hiver to Gmelius

How to migrate from Front to Gmelius

How to create a shared inbox

How to create a shared inbox for a primary email address

How to create a shared inbox for an email alias

How to create a shared inbox for a Google Group

Understanding shared inboxes

How to manage emails in your shared inbox

How to configure a Google Group in order to convert it into a shared inbox

Manage users of a workspace

How to send emails and reply from a shared email address

How to stop sharing an email conversation?

How to create an email alias

How to consolidate multiple email addresses into one shared inbox

Prevent forwarded emails from being shared

How to manage your shared inbox with the Board View

How to use AI Tagging

How to share an inbox with your assistant (EA/VA)

How to share Gmail labels

How to edit your shared labels

How to manage and apply shared Gmail labels

How to filter emails in shared label by assignments or status

Prioritise a shared label

How to create a board

How to add and use task cards

How to add an email to a board

Manage your boards

How to create a board of your inbox

How to add attachments in boards

How to use automations with Boards

How to delete a board

How to add email notes and @mentions

How to add Loom attachments in notes

How to add files in notes

Guide: Analytics and Reporting

How to delegate an email from your inbox

How to create and use tags

Understanding the difference between a shared inbox and a shared Gmail label

How to use workspaces?

How to create and use custom views

How to use Gmelius advanced search

How to share a draft in Gmail?

How to avoid double replies

How to use shared conversation permalinks?

Emails are not arriving in the shared inbox

How to be notified of assigned emails?

How to view the full history of a shared email conversation?

How to use the multiple inbox view

Manage workspaces

Pin the "Mine (all)" in your inbox

How do I fix the "This app is blocked" error message?

Transfer the ownership of a workspace

How to re-assign all emails to another user

Why my email is shared in another workspace?

How to migrate emails from one Gmail account to another?

How to synchronize and share historical (past) email conversations?

Understanding Gmelius Rules

How to create a rule

How to see emails both in a workspace and in your regular inbox

How to set-up an autoresponder

How to create alerts for shared inboxes (SLA)

How to automatically distribute emails using Round-Robin and Load balancing Assignments

How to add and use business hours

How to create and share email templates

How to create and use email snippets

How to use a template in Gmail

How to insert images in a template

How to add attachments to a template

How to add smart variables to a template

How to manage your email templates

How to create a meeting

How to schedule meetings from your inbox

How to share and edit meetings

How to connect your Zoom account to Gmelius Meetings

How to create a sequence

How to add contacts to a sequence

How to remove a contact from a sequence

How to share a sequence

How to edit an active sequence

How to pause a sequence during the weekend

How to add contacts to a sequence from Gmail mobile app

How to create and edit campaigns

How many emails can I send each day with campaigns?

Understanding the difference between a single-stage and a multi-stage campaign?

How to add an unsubscribe link

Why my campaign is not sent to all contacts?

How to stop a multi-stage campaign?

How to export my Google contacts to a CSV file

Understanding the analytics of your campaign

How to set up a campaign with SMTP

How to track an email

How to know if my emails have been read

How to enable per-recipient tracking

I get an open notification when checking my sent emails

Email tracking is not working

Possible reasons behind a large number of opens on my tracked emails

How to schedule an email

How to set a recurring email

Understanding the difference between snooze and follow-up?

How to customize snooze and follow-up behavior?

Snooze and Conversation View mode OFF

How to log emails to a CRM

How to use automatic Bcc or Cc in Gmail

How to connect Gmelius to Gmail

How to connect Gmelius to Slack

How to connect Gmelius to Trello

Connect Gmelius with Zoom

Connect Gmelius to Google Calendar

Connect Gmelius with your apps using Zapier

Set up a Customer Satisfaction Score (CSAT), CES or NPS with Gmelius and Nicereply

Do you have an API?

How to add and manage users

Gmelius roles and permissions

How to transfer a subscription or super admin role to another account

How to cancel my subscription

How to uninstall Gmelius

How to permanently delete my Gmelius account

Custom roles and permissions

Difference between my legacy plan and the current ones

Invoices

Refund Policy

How to upgrade to a paid plan

Accepted forms of payment

How to update my billing details

Do you offer any discounts or coupons?

How Gmelius notifications work

Choosing your notifications

Filter your Team Pulse notifications

Subscribe and mute a conversation thread

What happens at the end of my trial?

How to contact support?

Do you have a public roadmap?

Is Gmelius available in another language?

Is Gmelius available for Microsoft Outlook?

Add users from different domains

How to take part in Gmelius' referral program?

How to update the extension to Manifest Version 3 (MV3)?

Keyboard shortcuts

What happens when I change the password of my Gmail account?

How to reactivate a trial of Gmelius?

Gmelius is not loading

How to clear my local storage

Activation window keeps popping up

My signature is not updated on my templates

How to fix the Err_Connection_Reset error

Troubleshooting a Shared Inbox

Why isn't my shared email opened?

Workspaces created before April 2021

How to know if my issue is related to a conflict or not?