Legal & Policies

Why is authentication required?

To ensure Gmelius works properly, please allow Gmelius to communicate with Google. All emails are sent via the Gmail API directly.

Gmelius
Updated 2 years ago by Gmelius

Is Gmelius HIPAA compliant?

Yes, Gmelius is HIPAA compliant. You can view and sign our HIPAA Business Associate Agreement by visiting our legal pages at: https://gmelius.com/legal/hipaa

Gmelius
Updated 4 months ago by Gmelius

Gmelius SLAs and System Requirements

Standard Processing SLAs. The timely execution of Gmelius services is critical to enabling your workflows to operate smoothly. The article below outlines target SLAs and limitations for various featu…

Gmelius
Updated 4 months ago by Gmelius

Feature Deprecation Process & Policies

Feature deprecation is an inevitable part of SaaS software development. As a Gmelius customer, your subscription pays for the continuous improvement of our solution. Any Innovation, of course, brings…

Gmelius
Updated 6 months ago by Gmelius

Google Advanced Protection

If you receive the error message "policy_enforced" when activating Gmelius, it may you or your admin must have set-up a Google advanced Protection for your account. You will need to whitelist our app.

Gmelius
Updated 2 months ago by Gmelius

Is Gmelius GDPR compliant?

Gmelius is committed to complying with the General Data Protection Regulation (“GDPR”) , and enabling our customers to comply with the latter data protection law.

Gmelius
Updated 6 months ago by Gmelius

Contact