Legal & Policies
Why is authentication required?
To ensure Gmelius works properly, please allow Gmelius to communicate with Google. All emails are sent via the Gmail API directly.
Is Gmelius HIPAA compliant?
Yes, Gmelius is HIPAA compliant. You can view and sign our HIPAA Business Associate Agreement by visiting our legal pages at: https://gmelius.com/legal/hipaa
Gmelius SLAs and System Requirements
Standard Processing SLAs. The timely execution of Gmelius services is critical to enabling your workflows to operate smoothly. The article below outlines target SLAs and limitations for various featu…
Feature Deprecation Process & Policies
Feature deprecation is an inevitable part of SaaS software development. As a Gmelius customer, your subscription pays for the continuous improvement of our solution. Any Innovation, of course, brings…
Google Advanced Protection
If you receive the error message "policy_enforced" when activating Gmelius, it may you or your admin must have set-up a Google advanced Protection for your account. You will need to whitelist our app.
Is Gmelius GDPR compliant?
Gmelius is committed to complying with the General Data Protection Regulation (“GDPR”) , and enabling our customers to comply with the latter data protection law.