Email Sorting Assistant for Gmail

Email Sorting Assistants (Formerly AI Tagging)

They sort and classify your incoming emails in Gmail.

Overview

Gmelius Email Sorting Assistants enhance your productivity and streamline your workflows. They automatically analyze your email conversations and apply relevant tags based on their content. Use these tags to gain valuable insights, identify bottlenecks, analyze trends, and automate your processes across your entire Gmelius subscription by triggering automation rules from these very tags.

How to Enable Email Sorting Assistants

Email Sorting Assistants are available for all Gmelius subscriptions on the Growth, Pro, and Enterprise plans (see our Pricing page).

To enable them, go to: app.gmelius.com/automation/assistant/email-sorting

They offer a wide variety of tags, categorized for easy selection. During the initial setup, you'll see different categories with their respective sets of tags that can be applied to your conversations:

Gmelius recommends starting with the Email management category and then adding more specific tags as your needs evolve. You can choose from hundreds of pre-defined tags or even create your own custom tags with unique descriptions tailored to your specific workflows.

Email sorting automatically processes new email conversations within your Gmelius-powered inboxes, e.g., shared inboxes or personal inbox.

If the Email sorting feature doesn't identify any relevant tags for a conversation, Gmelius will indicate this in the shared email activity or log of the conversation witin the right sidebar.

Go Further

Analyze Your Inbox with Enhanced Analytics

Navigate to app.gmelius.com/analytics and explore the Tags tab. This section provides detailed insights into how frequently each tag is applied, your average response time, the average time to close an email with a specific tag, and much more. For comprehensive information, please refer to our guide: Guide: Analytics and Reporting.

Automate Workflows with Tag-Based Rules

Leverage the power of Email sorting by automating actions based on the applied tags. You can create trigger rules that are automatically executed when specific tags are applied to a conversation. To set this up, go to your dashboard and create a new rule, selecting the applied tag as the trigger and assigning the resulting action to the appropriate teammate.

For detailed instructions on creating and using rules, please consult our article: Understanding Gmelius Rules. You can also learn more about advanced automation possibilities with tags by visiting the AI Architect and click on "Create rule with AI". This will help you create this rule by using natural language.

FAQ

Is my data used for training purposes?

No, we have never collected and will never collect any data from your emails for training purposes. We are firmly committed to protecting your data and respecting your privacy. To ensure this, we utilize Google's internal Gemini models, and your data is only processed in transit before being discarded. You can review our privacy notice here: Privacy Policy.

What is used to generate the tags from my emails?

Currently, our system analyzes the content of the first message in your email conversation to determine the relevant tags. We recognize that this might have limitations in terms of accuracy, and we plan to incorporate more context in the future to ensure all relevant details are considered.

Does your AI use attachments or notes?

No, the Email sorting feature only analyzes the text content of the first message in your conversations. Attachments and notes are not currently used for tag generation.

Does your AI work with multiple languages?

Yes, our system can understand and process multiple languages. While English offers the highest accuracy, other languages are also supported effectively. We encourage you to test this feature with your multilingual conversations and provide us with feedback on its performance in different languages.

To ensure consistent analytics, even if your email is written in a different language, the applied tags will be in English. Currently, it is not possible to customize the names of the tags applied by the AI.

What provider do you use for your AI?

We utilize Google's cutting-edge Gemini models, hosted on our partner Google Cloud Platform, for our Email sorting feature. Our initial release is based on these advanced models, ensuring robust and intelligent tag prediction. We adhere to a strict zero-retention policy for your data processed by these models.

What are the limitations of this feature?

During this initial phase, Email sorting will automatically tag only new conversations within your shared inboxes. If you manually add conversations to your shared inbox that are older than 4 days, they will not be automatically tagged. This feature is currently exclusive to shared inboxes and is not available for other workspaces like shared labels and boards.

Feedback

We are eager to hear about your experience with Email sorting! Please share your feedback with [email protected]. Your insights are invaluable in helping our product team improve and implement enhancements in future releases.