Email Tracking

How to track an email

If you want to know if a particular email will be opened, click on the double tick icon next to the Send button before sending the message.

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How to know if my emails have been read

Gmelius offers one of the most robust, invisible and complete email tracking solutions in the market with 5 ways to know whether your emails have been read.

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How to enable per-recipient tracking

Gmelius offers a unique solution in the market called per-recipient email tracking that makes possible to know exactly which recipient has opened an email sent to multiple recipients.

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I get an open notification when checking my sent emails

In order to not count your own opens as genuine opens, i.e., false positives, please ensure to follow the below instructions.

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Email tracking is not working

First, ensure that the Gmelius extension is installed and enabled in your browser by following the instructions of this article.Then, ensure that email tracking is enabled in your compose window.

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Possible reasons behind a large number of opens on my tracked emails

Besides a cat opening frenetically your tracked email every 2 seconds, there are three [more] realistic explanations.

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