Email Tracking

How to track an email

If you want to know if a particular email will be opened, click on the double tick icon next to the Send button before sending the message.

Gmelius
Updated 3 weeks ago by Gmelius

How to know if my emails have been read

Gmelius offers one of the most robust, invisible and complete email tracking solutions in the market with 5 ways to know whether your emails have been read.

Gmelius
Updated 3 weeks ago by Gmelius

How to enable per-recipient tracking

Gmelius offers a unique solution in the market called per-recipient email tracking that makes possible to know exactly which recipient has opened an email sent to multiple recipients.

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Updated 4 weeks ago by Gmelius

Why do I get an open notification when checking my sent emails?

In order to not count your own opens as genuine opens, i.e., false positives, please ensure to follow the below instructions.

Gmelius
Updated 4 weeks ago by Gmelius

Email tracking is not working

First, ensure that the Gmelius extension is installed and enabled in your browser by following the instructions of this article.Then, ensure that email tracking is enabled in your compose window.

Gmelius
Updated 2 months ago by Gmelius

What are the possible reasons behind a large number of opens on my tracked emails?

Besides a cat opening frenetically your tracked email every 2 seconds, there are three [more] realistic explanations.

Gmelius
Updated 1 month ago by Gmelius

Test email tracking

If you wish to test Gmelius email tracking feature, please ensure to open the test email on a device where Gmelius is not active (e.g., your phone or another browser). Our software is configured to b…

Gmelius
Updated 2 months ago by Gmelius

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