I get an open notification when checking my sent emails

Gmelius Updated by Gmelius

Sunsetting Email Tracking
Email tracking has been discontinued and is not available for new Gmelius users due to new data protection laws (e.g., GDPR).

You can learn more about the reasons behind this decision here.

Email tracking works by inserting a small invisible picture in the body of your emails. Whenever the email is opened, a request is made to the Gmelius servers to load the pixel picture, and this triggers an open.

In order to NOT count your own opens as genuine opens, i.e., false positives, please ensure to follow the below instructions.

  1. Access your Gmelius settings: https://gmelius.io/settings
  2. Open the "Privacy & Security" tab
  3. Enable the feature "Detect and block email trackers"
  4. Follow the instructions, and restart your browser.

If you still encounter issues or cannot find the latter setting, this means your Gmelius extension is outdated. You just need to install an up-to-date version of the extension for Gmail by:

How did we do?

How to enable per-recipient tracking

Email tracking is not working