Switching to Gmelius
Create a shared inbox
Convert a Google Group into a shared inbox
Manage emails in your shared inbox
Manage users of a shared inbox
Send emails and automatically reply from a shared email address
Remove emails from your shared inbox
Rename or delete your shared inbox
Create and use tags
How to setup a G Suite email alias
Create and work with Gmail shared labels
Managing your shared labels
What is the difference between a shared inbox and a shared label?
Notes & Mentions
Create a sequence
Enroll contacts in a sequence
Unenroll a contact from a sequence
Share a sequence
Edit an active sequence
Pause a sequence during the weekend
Unthread emails in a sequence
Workflow Rules & SLAs
Create and edit campaigns
How many emails can I send each day with campaigns?
What is the difference between a single-stage and a multi-stage campaign?
Add an unsubscribe link to a campaign
CRM Integration (Bcc rules)
How to track an email
How to know if my emails have been read
How to enable per-recipient tracking
Why do I get an open notification when checking my sent emails?
Email tracking is not working
What are the possible reasons behind a large number of opens on my tracked emails?
Test email tracking
What is the difference between snooze and follow-up?
How to customize snooze and follow-up behavior?
Snooze and Conversation View mode OFF
Shared conversation links
FAQs & Troubleshooting
What happens at the end of my trial?
How to contact support
How to use Gmelius shortcuts
Do you have an affiliate program?
Do you have a public roadmap?
Is Gmelius available in another language?
Is Gmelius available for Microsoft Outlook?
Gmelius is not visible in Gmail
How to clear my local storage
Activation window keeps popping up
My signature is not updated on my templates
How to fix the Err_Connection_Reset error
Troubleshooting a Shared Inbox
How to know if my issue is related to a conflict or not?
Legal & Policies
Add and manage users
Roles and permissions
Groups and sub-teams
Transfer your Gmelius subscription
How to cancel your subscription
How to uninstall Gmelius
Permanently delete your Gmelius account
What is the difference between my legacy plan and the current ones?
Prevent forwarded emails from being shared
Understanding your invoice
How to update my billing details
How to get an invoice with my company details
Accepted forms of payment
Do you offer any discounts or coupons?
Updated by Gmelius
Gmelius lets you insert a discrete, yet visible unsubscribe link to all emails sent via Gmelius Campaigns.
In a single-stage campaign
In the 2nd step of your campaign creation ensure to click on "include unsubscribe link" at the bottom your editor.
In a multi-stage campaign
Before linking your sequence to your campaign, head to your sequence settings and enable the option "Include unsubscribe link"
Why do I need to include an unsubscribe link to my campaigns?
Avoid Spam folders
You should know by now, how harmful it’s for your reputation to have emails that end up in spam folders. By including an unsubscribe link in your emails, it automatically gives you more chances to end up in the inbox rather than in the spam folder.
Keep your Customer Happy
Even if you have optimized your campaigns' messages, content, incentives, and frequencies, not all your customers will be equally receptive to them. It’s important to be understanding of people’s needs and preferences and allow them to opt out of your email list if they wish to do so. In fact, this improves the whole email marketing experience, to make sure that unlike social channels, your inbox is for content you specifically choose and want to see.
To be compliant with the EU GDPR, you need to ensure a proper way for their contacts to unsubscribe from your mailing list. The unsubscribe process under GDPR needs to be clear and simple, and Gmelius Campaigns offers you a visible unsubscribe link in each email from where your subscriber can easily unsubscribe from all your email communications. According to article 17 of the GDPR, all data subjects have the right to request their data to be erased. You have the obligation of deleting such data when the data subject withdraws consent for it to be collected and used or when it’s no longer necessary for the purposes for which it was collected. It is within a data subject's rights to request to unsubscribe from a list and the data controller's right to delete such data. Keep note with GDPR, consent cannot be something that you obtain once and that’s it.
If you need to learn more about Gmelius' commitment to full compliance with the new in effect GDPR please visit: https://gmelius.com/legal/
Otherwise, happy blasting!