Getting Started
Installing Gmelius
Add users from different domains
How to install Gmelius
How To Install Gmelius across a Google Workspace domain
Is Gmelius available on mobile?
First Steps
Switching to Gmelius
Using Gmelius
Boards
How to create a board
How to add and use task cards
How to add an email to a board
Manage your boards
How to delete a board
Shared Inbox
How to create a shared inbox
How to convert a Google Group into a shared inbox
Manage emails in your shared inbox
Manage users of a shared inbox
How to send emails and reply from a shared email address
How to stop sharing an email conversation
How to rename or delete your shared inbox
How to create and use tags
How to setup an email alias
How to change the workflow of a shared inbox and view shared conversations in the inbox
How to use keyboard Shortcuts
How to prevent email conversations from being shared
Understanding shared inboxes
How to use a shared conversation links
Users are not receiving emails in the shared inbox
Pin the "Assigned to me" in your inbox
Shared Labels
How to create and use Gmail shared labels
How to edit your shared labels
Understanding the difference between a shared inbox and a shared label
Email Delegation
Notes & Mentions
Team Reports
Workflow Intelligence
Workflow Rules & SLAs
Understanding Gmelius Rules
How to create a rule
How to set-up an autoresponder
How to create alerts for shared inboxes (SLA)
How to assign emails in a round robin
Meetings
How to create a meeting
How to schedule meetings from your inbox
How to share and edit meetings
How to connect your Zoom account to Gmelius Meetings
Sequences
How to create a sequence
How to add contacts to a sequence
How to remove a contact from a sequence
How to share a sequence
How to edit an active sequence
How to pause a sequence during the weekend
How to unthread emails in a sequence
Campaigns
How to create and edit campaigns
How many emails can I send each day with campaigns?
Understanding the difference between a single-stage and a multi-stage campaign?
How to add an unsubscribe link to a campaign
How to stop a multi-stage campaign?
How to export my Google contacts to a CSV file
Understanding the analytics of your campaign
How to set up a campaign with SMTP
Email Templates
How to create and use email templates
How to create and use email snippets
Manage your email templates
How to add attachments to a template
Email Tools
Email Tracking
How to track an email
How to know if my emails have been read
How to enable per-recipient tracking
I get an open notification when checking my sent emails
Email tracking is not working
Possible reasons behind a large number of opens on my tracked emails
Email Scheduling
Reminders
CRM Integration (Bcc rules)
Troubleshooting
General FAQs
What happens at the end of my trial?
What are the limits on the free version of Gmelius?
How to contact support
Do you have a public roadmap?
Is Gmelius available in another language?
Is Gmelius available for Microsoft Outlook?
Gmelius SLAs and System Requirements
Common Troubleshooting
Gmelius is not visible in Gmail
How to clear my local storage
Activation window keeps popping up
My signature is not updated on my templates
How to fix the Err_Connection_Reset error
Troubleshooting a Shared Inbox
How to know if my issue is related to a conflict or not?
Gmail is slow
Legal & Policies
Account Management
Admin
How to add and manage users
Roles and permissions
How to transfer your Gmelius subscription
How to cancel your subscription
How to uninstall Gmelius
How to permanently delete your Gmelius account
Difference between my legacy plan and the current ones
Feature Deprecation Process & Policies
Billing
Understanding your invoice
How to update my billing details
Refund Policy
Accepted forms of payment
Do you offer any discounts or coupons?
How to upgrade to a paid plan
User Settings
Integrations
In this page
- All Categories
- Workflow Intelligence
- Email Templates
- Manage your email templates
Manage your email templates
Updated
by Gmelius
Edit an email template
You can edit an email template from the templates section of your Gmelius dashboard (Automation > Templates)
Direct link: https://gmelius.io/automation/templates
- Open the template that you want to edit by clicking on it or click on the pencil icon.
- You can now edit your template.

- Don't forget to click on the
SAVE TEMPLATE
button after your changes.

Delete an email template
You can delete an email template from the templates section of your Gmelius dashboard (Automation > Templates)
- Find the template that you want to delete
- Click on the small "trash" button
- Select
DELETE

Share an email template
You can share an email template from the templates section of your Gmelius dashboard (Automation > Templates)
Direct link: https://gmelius.io/automation/templates
- Open the template you wish to share
- Click on the Sharing Settings section at the bottom of the template
- Select the email addresses of the people you want to share the template with (or simply click on Select All button).

Shared templates are automatically set as with permission to edit. The owner of a template you can choose to keep your template as is and prevent others from changing it. To do so, just un-tick "Others can edit" and on the Save button to confirm your choice.
Un-share a template
To remove someone’s access to a template just open the template, go to the Sharing Settings, unselect their name and click on the SAVE
button.
Use variables in an email template
Thanks to Gmelius, you can personalize your message with variables. Your templates come with a dozen of different variables to chose from. You can see and access a list of variables from the templates page by clicking on the "Variables" purple button (1).

Variables will be added with this format: {{ your.variable }}.
Once templates inserted into your draft, Gmelius will populate the corresponding data.
Custom variables
You can add custom variables such as {{ company.name }}. Our software will display a modal for your custom variables, in order to populate manually the value.

Change the category of an email template
To move a template from a category, you just have to follow these simple steps:
- Access your Templates from your Gmelius dashboard at: https://gmelius.io/automation/templates
- Find the template that you want to change the category and open it.
- Under "Category settings", you can choose which category you want to add for this template
- Click on the button "Save" at the top-right side of your template editor

Another way to move a template from a category:
- Drag and drop your template into the category

Save an HTML formatted email into a Gmelius template
The simplest and quickest way to save an HTML formatted email into a Gmelius template is from your Gmail compose window.
Head to your Gmail inbox, open a new compose window and copy/paste your HTML message. Finally, click on the template icon and select "Save this email as a template".
An alternative way is to copy and paste the HTML as source code (icon "<>") in your Gmelius template editor:
- Access your Gmelius templates page at https://gmelius.io/automation/templates
- Click on the "source code" icon and paste the HTML.
Please note that you need to paste HTML inside the source code of your template. To convert your content into HTML, you can use text editor such as TextEdit or Word.