Train your teammates
Add users from different domains
How to install Gmelius
How To Install Gmelius across a Google Workspace domain
Is Gmelius available on mobile?
Switching to Gmelius
How to create a shared inbox
Troubleshooting a Shared Inbox created from a Google Group
How to manage emails in your shared inbox
Manage users of a workspace
How to send emails and reply from a shared email address
How to stop sharing an email conversation?
How to rename or delete your shared inbox
How to create an email alias
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How to create a shared inbox for an alias
Prevent forwarded emails from being shared
How to create a shared inbox for a Google Group
Understanding shared inboxes
How to manage your shared inbox with the Board View
How to create a shared inbox for a primary email address
How to create a board
How to add and use task cards
How to add an email to a board
Manage your boards
How to create a board of your inbox
How to add attachments in boards
How to use automations with Boards
How to delete a board
Shared Gmail Labels
How to create Gmail shared labels
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Prioritise a shared label
Notes and @mentions
How to create and use tags
Understanding the difference between a shared inbox and a shared Gmail label
How to use workspaces?
How to share a draft in Gmail?
How to avoid double replies
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Emails are not arriving in the shared inbox
How to be notified of assigned emails?
How to view the full history of a shared email conversation?
How to use the multiple inbox view
Pin the "Mine (all)" in your inbox
Rules and SLAs
Understanding Gmelius Rules
How to create a rule
How to see emails both in a workspace and in your regular inbox
How to set-up an autoresponder
How to create alerts for shared inboxes (SLA)
How to automatically assign emails
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How to create and use email snippets
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How to add attachments to a template
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How to create a sequence
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How to unthread emails in a sequence
How to create and edit campaigns
How many emails can I send each day with campaigns?
Understanding the difference between a single-stage and a multi-stage campaign?
How to add an unsubscribe link
Why my campaign is not sent to all contacts?
How to stop a multi-stage campaign?
How to export my Google contacts to a CSV file
Understanding the analytics of your campaign
How to set up a campaign with SMTP
How to track an email
How to know if my emails have been read
How to enable per-recipient tracking
I get an open notification when checking my sent emails
Email tracking is not working
Possible reasons behind a large number of opens on my tracked emails
CRM Integration (Bcc rules)
Account & Billing
How to add and manage users
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How to transfer a Gmelius subscription to another account
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Gmelius is not visible in Gmail
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Activation window keeps popping up
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Troubleshooting a Shared Inbox
Workspaces created before April 2021
How to know if my issue is related to a conflict or not?
Gmail is slow
User showing as inactive
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Why is authentication required?
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Gmelius SLAs and System Requirements
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Google Advanced Protection
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Is Gmelius available for Microsoft Outlook?
Updated by Gmelius
👉Direct link to Campaigns menu: gmelius.io/automation/campaigns
These quotas are hardcoded into our solution and aligned with Gmail's own limitations. If you wish to bypass these quotas, Gmelius supports custom SMTP servers (e.g., Sendgrid).
Note that if your CSV file contains less rows than the above limits, the maximum email limit will correspond to the size of your CSV, e.g., if your CSV contains 45 contacts then you'll see 45 as the upper limit for the campaign.
If you have reached the email limit in a day, your limit will be recycled after 24 hours and Gmelius will so send your campaign over several days.
How long does a campaign take for 2500 emails/recipients with a Google Workspace (formerly G Suite) (e.g., firstname.lastname@example.org):
- Sending 1250 on the first day
- Sending 1250 the second day
Result: total of 2500 emails sent on 2 days.
How long does a campaign take for 1200 emails/recipients with a Gmail account (e.g., email@example.com):
- Sending 250 on the first day
- Sending 250 the second day
- Sending 250 the third day
- Sending 250 the fourth day
- Sending 200 the fifth day
Result: total of 1200 emails sent on 5 days.
To optimize the deliverability of your campaigns, Gmelius developed a proprietary algorithm that computes a delay between each sent message. Among other parameters, the algorithm takes into account the number of recipients, the size of the message, and its complexity (e.g., number of links, number of images, number of HTML tags).
Haven't reached the quota limit in the day and receiving a quota warning or bounceback?
In an effort to fight spam, prevent abuse and unusual activity, Google will temporarily disable your account if you send a large number of undeliverable messages, especially if your Gmail account was recently created.
If Gmail is giving a bounceback and won't deliver your email message we, unfortunately, cannot fix this and you'll need to contact Google Support.