Add users from different domains
How to install Gmelius
How To: Install Gmelius across a Google Workspace domain
Is Gmelius available on mobile?
Switching to Gmelius
Create a board
Add and manage task cards
Add an email to a board
Manage your boards
How to delete a board
Create a shared inbox
Convert a Google Group into a shared inbox
Manage emails in your shared inbox
Manage users of a shared inbox
Send emails and automatically reply from a shared email address
Stop sharing an email conversation
Rename or delete your shared inbox
Create and use tags
How to setup an email alias
How to change the workflow of a shared inbox and view shared conversations in the inbox
Prevent email conversations from being shared
Shared conversation links
Users are not receiving emails in the shared inbox
Create and work with Gmail shared labels
Edit your shared labels
What is the difference between a shared inbox and a shared label?
Notes & Mentions
Workflow Rules & SLAs
Understanding Gmelius Rules
How to create a rule
Set-up an auto responder
SLA for shared inboxes
Assign in a round-robin
Create a new meeting
How To: Schedule meetings from your inbox
How To: Share and edit meetings
How To: Connect your Zoom account to Gmelius Meetings
Create a sequence
Add contacts to a sequence
Remove a contact from a sequence
Share a sequence
Edit an active sequence
Pause a sequence during the weekend
Unthread emails in a sequence
Create and edit campaigns
How many emails can I send each day with campaigns?
What is the difference between a single-stage and a multi-stage campaign?
Add an unsubscribe link to a campaign
How to stop a multi-stage campaign?
Understanding the analytics of your campaign
How to: Set up a campaign with SMTP
Create and use email templates
Create and use email snippets
Manage your email templates
Add attachments to a template
How to track an email
How to know if my emails have been read
How to enable per-recipient tracking
Why do I get an open notification when checking my sent emails?
Email tracking is not working
What are the possible reasons behind a large number of opens on my tracked emails?
CRM Integration (Bcc rules)
What happens at the end of my trial?
What are the limits on the free version of Gmelius?
How to contact support
Do you have a public roadmap?
Is Gmelius available in another language?
Is Gmelius available for Microsoft Outlook?
Gmelius SLAs and System Requirements
Gmelius is not visible in Gmail
How to clear my local storage
Activation window keeps popping up
My signature is not updated on my templates
How to fix the Err_Connection_Reset error
Troubleshooting a Shared Inbox
How to know if my issue is related to a conflict or not?
Gmail is slow
Legal & Policies
Add and manage users
Roles and permissions
Transfer your Gmelius subscription
How to cancel your subscription
How to uninstall Gmelius
Permanently delete your Gmelius account
What is the difference between my legacy plan and the current ones?
Feature Deprecation Process & Policies
Understanding your invoice
How to update my billing details
Accepted forms of payment
Do you offer any discounts or coupons?
How to: Upgrade to a paid plan
In this page
Updated by Gmelius
Users with the role of "Admin" or "Manager" of a Gmelius subscription can manage users under their Gmelius subscription by heading to gmelius.io/account/team
To invite team members, go to https://gmelius.io/account/team/add
- Go to gmelius.io/account/team
- Select the user(s) you wish to remove in the default "Users" tab
- Click on the red
Removebutton at the top right corner of your users' list.
- First, remove the user(s) from your subscription.
Any unused time will be automatically and instantaneously credited to your account.
- Add the new users
Any credit from the removed users will be allocated for the addition of the new user.
Maximum number of users you can have on your Gmelius plan
Number of users
unlimited but restrictions in usage
up to 10 (billed per user)
up to 50 (billed per user)
unlimited (billed per user)
Put differently, a customer on the Plus plan can add up to 10 teammates on her plan and will be billed for these 10 seats. If she needs to increase the size of her team, she will be automatically upgraded to the Growth plan which can support up to 50 users.
All billing operations are pro-rated meaning what this customer paid for the Plus tier will be taken into account and deducted from her coming fees whenever she upgrades to the Growth tier.
Create a Team
Gmelius allows you to organize your account into Teams (separate team workspaces) - without complicating your billing and subscription. Each Team can have its own Team Admin and a specific workspace.
- Go to your account and click on Company
- Click on the tab Teams
- Click on Create Team
- Name your team
- You can place this team under the supervision of another one (main team). The main team administrators will have full access to this team.
- Select the team administrator(s)
- Select the team members and validate by clicking on
- Team Admin: They can manage their respective teams' users, assign roles and access analytics.
- add / remove users to their teams
- create sub-teams within their teams
- assign roles within their teams and sub-teams
- Team Reports: They can review team performance through access to analytics.
- User: Users are are allowed to collaborate directly with their teams, and not with the whole list of users in their Gmelius subscription.
For example, you can organize your Gmelius subscription with Teams for each company department, and create separate shared inboxes, shared labels, templates, boards, and sequences for each team.