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How to cancel your subscription

Gmelius Updated by Gmelius

If you need to switch your active subscription to a new or different email address, please view this article. If you're trialing Gmelius, you don't need to do anything as you'll be automatically downgraded to our Free plan at the end of your trial period.

You can directly cancel your Gmelius subscription at any time from your account page. Any monthly or annual payments you've already made are nonrefundable (for more information please see Refund policy).

When you cancel your subscription, the cancelation becomes effective at the end of your current billing cycle. For the remainder period, your subscription can be transferred to another email address. Unused time can be credited as well to another active Gmelius subscription.

You are accountable for the entire upfront fees associated with your chosen subscription period, even upon early termination of use.

Instructions

  1. Ensure you're the administrator of your Gmelius subscription
  2. Head to https://gmelius.io/account/subscription
  3. Click on I wish to cancel my subscription at the bottom-left of the page

Once confirmed, your subscription will be set to cancel at the end of your current billing period (either monthly or annual). Upon effective cancelation, your account will be reverted to the free plan.

For any further questions, please send an email to 💌sales@gmelius.com

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