Refund Policy

Gmelius Updated by Gmelius

All Gmelius plans are billed in advance in accordance with our pricing schedule.

To ensure fairness, please note that we do not offer refunds for monthly payments, downgrades to a lower tier, or removal of users.

Should you remove users, any corresponding credit will be automatically applied by our billing system to your subscription.

Customers with annual subscriptions are notified one month before their renewal date. We do not offer refunds for partial months of service on annual plans if canceled more than 14 days after the initial purchase date. This policy enables us to offer a significant 25% discount compared to monthly plans. However, if needed, we are happy to transfer the remainder of your subscription to another email address. Please contact us at [email protected] to arrange a transfer of the remainder of your subscription to a new user.

For more information on our Terms of Service, please visit our website:

What do I do if I was charged after cancellation?
If you cancelled a few hours before your billing due date and were charged for your subscription, it may be that our billing system hadn't completed your cancellation before you were charged. Simply write into us at [email protected], and we’ll take care of your refund.

How did we do?


How to upgrade to a paid plan