Email tracking

Discover the secret life of your emails

11 Articles

  • How to track an email? If you want to know if a particular email will be opened, click on the double tick icon next to the Send button before sending the...
  • How to track links in an email? Gmelius offers the functionality to track your links, for the Growth plan. With this feature, you will know exactly when your recipients...
  • How to know if my emails have been read? Gmelius offers one of the most robust, invisible and complete email tracking solutions in the market. Our customers have five different...
  • How to un-track a sent email? Un-tracking an email is technically not possible since we don't have any control over the email once it is sent and hits the server of...
  • How to get a precise idea of whom opened an email sent to multiple recipients? Gmelius offers a complete email tracking solution, which informs you with key metrics to understand your recipients  and identify leads....
  • Email Tracking and the GDPR If your company is based in the EU or deals extensively with EU customers, keep in mind that you must meet the requirements of EU laws....
  • Where can I find my tracked emails? If the Double Tick Icon of your email is green, it means that the email has been opened. Otherwise, it stays grey. Go to your sent...
  • How to mute desktop notifications? Mute all Gmelius desktop notifications Go to https://gmelius.io/account Switch off "Push notifications" or "Old desktop notifications"...
  • How to test email tracking/read receipts? If you wish to test Gmelius email tracking feature, please ensure to open the test email on a device where Gmelius is not active (e.g.,...
  • How to enable per-recipient tracking Gmelius offers per-recipient email tracking to know exactly which recipient has opened an email sent to multiple contacts, instead of...
  • Why my tracked email is being opened multiple times? This may happen when your tracked message is sent to an email address that is parsed by a bot (CRM email address, helpdesk, etc). Or if...