14 Articles
- How to track an email? Please ensure that Gmelius is installed and active (browser extension or mobile app). Learn more If you want to know if a particular... Updated: February 13, 2020
- How to enable per-recipient tracking? Gmelius offers a unique solution in the market called per-recipient email tracking which makes possible to know exactly which recipient... Updated: February 13, 2020
- How to track links in an email? Gmelius offers the functionality to track your links, for the Growth plan. With this feature, you will know exactly when your recipients... Updated: February 10, 2020
- I get an open notification when checking my sent emails Email tracking works by inserting a small invisible picture in the body of your emails. Whenever the email is opened, a request is made... Updated: December 02, 2019
- How to remove "Sent with Gmelius" from my tracked emails? Simply highlight and delete “Sent with Gmelius” if you wish to send a tracked email without our signature. To automatically deactivate... Updated: November 04, 2019
- How to know if my emails have been read? Gmelius offers one of the most robust, invisible and complete email tracking solutions in the market. Our customers have five different... Updated: June 20, 2019
- How to un-track a sent email? Un-tracking an email is technically not possible since we don't have any control over the email once it is sent and hits the server of... Updated: April 26, 2019
- How to get a precise idea of whom opened an email sent to multiple recipients? Gmelius offers a complete email tracking solution, which informs you with key metrics to understand your recipients and identify leads.... Updated: May 29, 2019
- How to mute desktop notifications? Mute all Gmelius desktop notifications Go to https://gmelius.io/account Switch off "Push notifications" or "Old desktop notifications"... Updated: June 17, 2019
- Where can I find my tracked emails? If the Double Tick Icon of your email is green, it means that the email has been opened. Otherwise, it stays grey. Go to your sent... Updated: June 17, 2019
- How to test email tracking/read receipts? If you wish to test Gmelius email tracking feature, please ensure to open the test email on a device where Gmelius is not active (e.g.,... Updated: April 11, 2019
- Email Tracking and the GDPR If your company is based in the EU or deals extensively with EU customers, keep in mind that you must meet the requirements of EU laws.... Updated: April 03, 2019
- Email Tracking: What are the possible reasons behind a large number of opens? Besides a cat opening frenetically your tracked email every 2 seconds, there are three [more] realistic explanations. 1) False positives... Updated: November 14, 2019
- Email tracking is not working First, ensure that the Gmelius extension is installed and enabled in your browser by following the instructions of this article (step... Updated: December 04, 2019
