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Shared Inbox, Help Desk, Shared Labels and Team Notes (@mentions)
How to create a shared inbox in Gmail?
How to convert a Google Group into a Shared Inbox in Gmail?
How to manage emails in your shared inbox?
How to assign emails in your shared inbox?
How to change the status of a shared email?
How collision detection works?
See all 8 articles
How to create a shared label?
How to create nested shared labels?
How to associate a shared label to an email?
Notes & Mentions
How to add notes to a conversation?
How to share a note or mention a teammate?
How email delegation works?
Additional Articles in Collaboration
What is the difference between a shared inbox and a shared label?
Wondering whether you need to create a shared inbox or a shared label? This article briefly outlines a few pointers to help you...
July 16, 2019