Switching from sharing one email account in Gmail

Switching from sharing delegated access or one email account in Gmail 



For detailed instructions on how to set-up a shared inbox in 3 quick steps, read our activation guide: How to create a shared inbox in Gmail 📨


Glossary Quick Reference


   Shared inbox 

Categorize emails    Labels 

   Shared labels 
   Learn more here

Highlight emails in the email list    Labels     Tags
   Learn more here.

Assign Emails    Labels     Assignments
   Learn more here

Action Emails 


   Open / Pending /    Closed
   Learn more here.

Share an email from your individual inbox with your team 

   Email Forward

   Apply the Shared    Inbox Label 
   e.g. Inbox-     support@awesome.com 

Delete emails     Delete 

   Remove emails from a    shared inbox 
   Learn more here.

Archive emails     Archive     Close, Send & Close    (Archive=Close)

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