How to sync a shared inbox and shared label with a board

Sync a shared inbox with a board

Under the ticketing folders of your shared inbox, click on Board view. This action will create a new board directly linked with your shared inbox. 

1. Click on Board View under the ticketing folders of your shared inbox

2. Wait a few seconds for the creation of the board

3. Your board is now created and synced with your shared inbox

From the Dashboard

An alternative way to sync a shared inbox with a board is to do it from the dashboard. Head to the shared inbox configuration in the dashboard.

1. Under Actions, select "Create a board", a small window will pop-up to confirm your action. 

Sync a shared label with a board

Head to the shared labels configuration in the dashboard

1. Under Actions, select "Create a board", a small window will pop-up to confirm your action. 

2. Refresh your inbox to update the boards

 


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