How to create a shared inbox in Gmail?

Gmelius lets you share a mailbox and automatically synchronize conversations sent to a specific email address across your company. For instance, share all emails sent to support@acme.com with your team.

To configure a shared inbox, please head to your Gmelius dashboard.

Direct link: https://gmelius.io/shared-inbox/create

  1. Click on the blue button "New Shared Inbox" at the top/right of the page.
  2. Select the email address you wish to share. Ensure the email address is part of your Gmail account either as an alias, a primary account or a Google Group;
  3. Choose the teammates you want to share the inbox with;
  4. Finally, complete the setup by choosing the type of workflow you prefer. In case of doubts, keep the default configuration.

That's it!


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